Templates
Save your messages as templates and reuse them in campaigns, sequences, and the chatbot.
Templates are saved messages you can use again and again. Instead of typing the same message every time, write it once as a template and use it everywhere.
Personal WhatsApp Templates
Create templates for your personal number — ready instantly, no approval.
Business WhatsApp Templates
Create Meta-approved templates for official WhatsApp.
Variables & Personalisation
Personalise messages with the contact's name, company, and more.
Two types of templates
| Personal WA Templates | Business WA Templates | |
|---|---|---|
| Approval | Instant — no review | Meta reviews in 24–48 hours |
| Can include | Text, images, video, documents, polls | Text, images, video, buttons, lists |
| Used in | Campaigns, sequences, chatbot, inbox | Campaigns, inbox (outside 24h window) |
Occasion greetings
SalesByte can automatically send birthday and anniversary messages to your contacts. Go to Settings → Occasion Greetings to pick a template and set it up.